The Hearing Garden

  • 6009 Ridge Avenue Philadelphia, PA 19128
  • 215-482-1900

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Services

Services include comprehensive hearing testing and  screening; explanation of the test;   lessons on how to use & care for hearing aids; deep cleaning and trouble-shooting hearing aids; programming, reprogramming; counseling on hearing aid selection; retubing BTE hearing aids; repairs of all brands; demonstrations of hearing aids; objective and subjective evaluation of hearing aid performance; providing extended warranties.

Lessons on learning to listen better, or aural rehabilitation, is available at no cost.

Free in-office maintenance and service comes with every hearing aid we sell at The Hearing Garden for two years. We encourage ongoing cleaning and maintenance after your hearing aid purchase to ensure you receive optimum performance and benefit from your hearing aid(s). Regular annual hearing aid check-ups and deep cleaning at The Hearing Garden are recommended.

We want to re-evaluate your fitting one week, two weeks and two months, 6 months and one year after you receive new hearing aids, more if needed. The hearing aids we provide come with a factory warranty for loss, damage and repair. Most warranties last three-years. A few have a one- or two-year warranty.

Hearing Test

A hearing test provides the raw data for everything we do at The Hearing Garden. The hearing test is conducted within a sound booth, using audiometric equipment. An individual’s pure tone thresholds as well as speech reception and other important communication parameters are tested. A thorough test helps us fit the most effectively. We discover any medical component of hearing loss if one exists, in which case we make a medical referral.

Selecting A Hearing Aid

With your input we discover what your goals and limitations are. We discuss all the options. It is often helpful to have a friend or family member with you for this; that person can provide valuable insights.

You will be able to choose from different hearing aid styles, colors, capabilities and manufacturers. We will demonstrate what you choose right in our office. 

Repairs

Free repairs for hearing aids under warranty. We can repair almost all makes/models. For repairs on hearing aids bought elsewhere but still under warranty, see under Costs. 

In-Office Services

We encourage ongoing cleaning and maintenance after your hearing aid purchase to ensure you receive optimum performance and benefit from your hearing aid(s). We encourage all our patients to come in for regular hearing aid check-ups and cleaning.

Batteries

We keep a supply of batteries for you to purchase in our office. Stop in routinely for fresh batteries. 

TIP #1: When changing the battery, take the sticker off the battery but don’t use the battery for a few minutes. This will prolong the life of the battery.  

TIP #2: Batteries that are properly charged will make a noise (a squeal) when cupped in your hand or after it has been inserted in your ear, when you cup your hand over the hearing aid it will also make a noise.

  • Size 10 (yellow)
  • Size 312 (brown)
  • Size 13 (orange)
  • Size 675 (blue)

Costs

For those with mobility issues, we will come to your house if we can. There is a $15 charge.

Factory repairs on hearing aids bought elsewhere but still under warranty: $15.

15-minute office visit for hearing aids bought elsewhere or out of warranty: $15.00 plus material costs. 60 minute office visit: $45 for an hour. 

Out of warranty Re-programming is a separate charge of $95 per hearing aid, and comes with a one year re-programming warranty.

Comprehensive hearing test: $50.

After your warranty has expired, you can buy a new policy for loss, damage and/or repair if you wish. The cost (generally $100-200 per year per instrument) varies by style of hearing aid.